Billing & Plans
One Laxis subscription covers the AI Meeting Assistant and the Voice Keyboard, on every app you sign in to. This page explains the plans, what's included, and how to manage your subscription wherever you bought it.
Looking for Prospect Research or AI SDR pricing?
Prospect Research and AI SDR are billed separately under the Sales Agent product. See Sales Agent plans at the bottom of this page.
Plans at a glance
| Basic | Premium | Business | Enterprise | |
|---|---|---|---|---|
| Price (billed monthly) | Free | $15.99 / month | $29.99 / month | Custom |
| Price (billed yearly) | Free | $9.99 / month ($119.88 / year) | $19.99 / month ($239.88 / year) | Custom |
| Transcription minutes | 300 / month | 2,000 / month | Unlimited | Custom |
| Longest single recording | 45 minutes | 2 hours | 4 hours | Custom |
| Conversation history | 30 days | Unlimited | Unlimited | Unlimited |
Yearly billing saves up to 38% (37.5% on Premium, 33% on Business). Prices above are the USD prices charged on the web and desktop app. Purchases inside the iOS and Android apps are charged by Apple or Google in your local currency, so the amount can differ slightly. The exact amount is always shown before you confirm.
What each plan includes
Basic (free)
- Record online and in-person meetings, with meeting summaries
- Search across all your conversations, export and share, folders
- Transcription in 60 languages and every Laxis app (desktop, web, mobile, Chrome extension)
- Voice Keyboard: voice-to-text in any app, with Verbal Cleanup (removes "um", "uh", "like") and repetition removal
Premium — everything in Basic, plus:
- Unlimited conversation storage
- AI Chat (ask questions about one meeting or across all your meetings)
- AI reports with 40+ Pro templates (shown as "AI Writer & 40+ Pro Templates" on the plan card)
- Live translation while you record
- Advanced AI model
- Floating on-screen captions (desktop app)
- Up to 10 screenshots or photos per meeting
- Live Notes and in-meeting AI chat in the Chrome extension
- AI Connector (MCP) for Claude, ChatGPT, Cursor, and other AI tools
- Voice Keyboard: Translate, AI Agent Mode, and AI that knows your meetings
Business — everything in Premium, plus:
- Unlimited transcription and unlimited dictation
- Personalized meeting assistant (bot) name and video recording replay
- CRM automation (HubSpot, Salesforce, Wealthbox) and 7,000+ app integrations through Zapier
- Team admin: workspace seats and member management
- Up to 20 screenshots or photos per meeting
- Priority support and early access to new features
Enterprise — everything in Business, plus custom transcription volume, SSO/SAML and full API access, custom deployment and data residency, org-wide Voice Keyboard deployment with MDM support, a dedicated account manager, and onboarding and training. Contact sales for a quote.
Non-profit or education?
We offer special pricing for non-profits and educational institutions. Email support@laxis.tech to apply.
How minutes work
- One shared pool. Meeting transcription, Voice Keyboard dictation, and live translation all draw from the same monthly minutes.
- Monthly reset. Minutes reset at the start of each billing month. When they run out, recording, dictation, and live translation pause until the reset, or until you upgrade. Everything you already recorded stays available.
- Per-recording limit. A single recording can run up to 45 minutes on Basic, 2 hours on Premium, and 4 hours on Business. When you reach the limit, the recording stops and saves automatically. Start a new recording to keep going in the same note.
- History on Basic. Basic keeps 30 days of history. Older meetings are archived, not deleted. They stay in your list, and upgrading unlocks them again instantly.
- Teams. If your workspace has a team plan, the team's minutes replace your personal minutes.
You can see how many minutes you've used in the sidebar of the desktop and web apps, at the top of Settings in the mobile app, and under the header of the Chrome extension panel.
Free trials
- 14-day Premium trial for new accounts. Every new account starts with 14 days of Premium automatically. No credit card is needed. The app shows Premium Trial with the number of days left.
- 30 days if a friend invited you. Signing up with a friend's referral link gives you 30 days of Premium, shown as Premium (Referral).
- When the trial ends, your account moves to the free Basic plan and keeps all your notes. Meetings older than 30 days are archived until you upgrade.
- Business trial. There is no self-serve Business trial. Contact sales to arrange a team trial.
To keep Premium after the trial, click Upgrade (or Add payment method on the desktop Plan page) before it ends.
Referral program: invite friends, earn Premium
Share your personal invite link. Your friend gets 30 days of Premium, and you earn Premium (or account credit if you already pay) when they get started.
Find your invite link
- Desktop: click Earn Premium on the plan card in the sidebar, or open Invite a friend, earn Premium in the Get started checklist.
- Web: click Referral Program in the sidebar, or Earn Premium on the plan card.
- iPhone: Settings → Earn Free Premium.
- Android: Settings, or Earn free Premium on the plan panel.
Share it
Copy the link, send an email invite, or share it to LinkedIn or X from the Referral page.
Earn your reward
When your friend records 3 meetings within one month of signing up, you earn Premium, or account credit if you already subscribe. Track progress under Invite activity ("1 / 3 meetings recorded", "Reward unlocked").
Rules
- Invitees must be new users (first-time sign-up only), and must create their account with your link.
- Account credit applies only to plans bought through the Laxis web app or desktop app. App Store and Google Play subscriptions can't receive credit.
- Referral rewards are capped at 12 months of Premium (or equivalent credit) in total. Abuse disqualifies.
- If you're a member of a team plan and not its billing owner, the referral program isn't shown to you.
Looking for the partner program?
The referral program is for individual users. Agencies and creators can apply to the Laxis Partnership Program, which pays commission on new subscriptions, at laxis.com.
Promo codes
A promo code gives your account a plan (for example Premium) for a set period. It's not a discount. Once the period ends, the plan expires instead of renewing. Codes are case-sensitive.
| Where | How to redeem |
|---|---|
| Web app | Settings → Plan, then click the gift icon (Redeem Promo Code) next to AI Meeting Assistant. |
| Desktop app | Settings → Plan, then Redeem Code in the billing section at the bottom. Shown when you don't have an active card subscription. Not available in the Mac App Store version. |
| iPhone / Android | Tap the redeem icon on the plan card at the top of Settings. Only available on the Basic plan. If you have a paid subscription, wait for it to end first. |
Enter the code. Laxis checks it as you type ("Promo code is valid and can be applied."). Then click Redeem. Your plan updates right away.
Where you're billed, and how to manage or cancel
Your plan belongs to your Laxis account, so it works on every app you sign in to: web, desktop, iPhone, Android, and the Chrome extension. But you can only change or cancel a subscription in the place you bought it.
| Where you subscribed | Billed by | How to manage, change, or cancel |
|---|---|---|
| Web app (app.laxis.com) | Stripe (USD, card) | Settings → Plan → Manage Payment opens the secure Stripe billing portal: update your card, download invoices, change or cancel your plan. |
| Desktop app downloaded from laxis.com (Mac or Windows) | Stripe | Settings → Plan → Manage Payment. |
| Desktop app from the Microsoft Store | Stripe | Settings → Plan → Manage Payment. |
| Desktop app from the Mac App Store | Apple | In the App Store app, open your account → Subscriptions. A subscription bought in the Laxis iPhone app can also be managed here. |
| iPhone app | Apple | iPhone Settings → [your name] → Subscriptions → Laxis. Downgrade on the Laxis plan page opens this screen. |
| Android app | Google Play | Play Store → profile icon → Payments & subscriptions → Subscriptions → Laxis. |
| Enterprise | Invoice or bank transfer | Contact your account manager or support@laxis.tech. |
If you try to change your plan in a different app, Laxis tells you where to go instead, for example "Please update your subscription in Laxis web app" or "Update your subscription on Laxis web app".
Avoid paying twice
If you already subscribe through the App Store or Google Play, don't start a second subscription on the web. Manage your existing one in the store where you bought it.
Upgrade, downgrade, or switch billing cycle
- Web and desktop: open Settings → Plan, choose Monthly or Yearly, then click Upgrade, Downgrade, or Change Plan on a plan card. If you already have a subscription, Laxis opens the Stripe billing portal to confirm the change.
- iPhone and Android: open Settings, tap the plan card (or Plan & Payment), swipe to a plan, and tap Upgrade. Downgrades open the App Store or Google Play subscription page.
- Web and desktop (Stripe): upgrades and downgrades take effect immediately, and any price difference is prorated.
- App Store and Google Play: Apple and Google apply their own rules. An upgrade usually starts right away, and a downgrade usually starts at your next renewal date.
- When you cancel, you keep your plan's features until the end of the current billing period.
View and download invoices
Invoices for web and desktop (Stripe) purchases are in the Stripe billing portal:
Open the Plan page
In the Laxis web app or desktop app, go to Settings → Plan.
Open the billing portal
Click Manage Payment. You'll be redirected to the Stripe billing portal.
Download an invoice
Under Invoice history, click an invoice to view it, then use Download invoice to save it as a PDF.
For App Store or Google Play purchases, receipts come from Apple or Google.
Manage Payment is greyed out?
Manage Payment only works for card subscriptions bought on the web or desktop app. It's disabled on the free plan, during a trial without a card, for promo-code plans, for App Store or Google Play subscriptions, and for team members who aren't the billing owner. If you still need an invoice, email support@laxis.tech.
Team billing and seats (Business)
- The person who created the team is its billing owner. Only they can change the plan, open Manage Payment, or buy seats. Other members see "Only team admins can manage billing for this team".
- Buy seats: the owner opens Settings → Plan and clicks Update Seats on the Business card (web and desktop; not available in the Mac App Store version).
- Give or remove a seat: workspace owners and admins open Settings → Workspace → Members and click Grant seat or Revoke seat next to a member. See Workspaces & Teams.
- Joining a workspace is free. Plans are personal, so a workspace can include Basic, Premium, and Business members. A Business seat is what upgrades a member.
Sales Agent plans (Prospect Research and AI SDR)
Prospect Research and AI SDR are part of the separate Sales Agent product and have their own subscription. In the web app, switch to Sales Agent with the product selector, then open Settings → Plan, and use the switcher to pick Prospect Research or AI SDR.
| Prospect Research | Price | Includes |
|---|---|---|
| Basic | Free | 100 contact unlocks, CSV export |
| Premium | $59 / month, or $49 / month billed yearly | 5,000 contact unlocks, CRM integration |
| Business | $119 / month, or $99 / month billed yearly | 10,000 contact unlocks, company insights, AI Research Agent (100 runs) |
| Enterprise | Contact sales | Unlimited |
Extra AI Research runs are available as an add-on. AI SDR plans are arranged with our sales team: click Contact Sales on the AI SDR plan page.
Need help?
Contact billing support
Email support@laxis.tech with the email address on your Laxis account, and tell us where you subscribed (web, desktop, App Store, or Google Play). We'll get back to you quickly.